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IT builds a new help desk system for the organization where this pilot fish works, and it's a big improvement.

"Now users could enter help desk tickets from anywhere and have the ticket routed to the right person," says fish.

"Our CIO made the decision that this help desk could be used for anything, PC-related or not. For example, it could be used for building maintenance requests.

"About three days into the new help desk, a ticket is entered requesting building service -- there was a window leaking.

"My CIO was reading all of the calls. To this one he dutifully responded: 'Please enter your version of Windows when opening a ticket.'"

September 2010
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old 04-14-2007, 09:55 AM  
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wolfman wolfman is offline
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Review -- Griffin iTalk Pro for iPod Video



Review -- Griffin iTalk Pro for iPod Video

By Wolfman


That's the great thing about Griffin: The iTalk Pro comes out of the box ready to use. You pull it out, plug it into your iPod, hit the button and start recording.

What more can I say? You get CD quality stereo voice recording on your iPod. The overall package adds just under an inch to your Pod and is easy to carry anywhere. This is a great add-on for Students, Lawyers, Reporters; anyone who has a need of on the fly recording.

iTalk Pro has twin microphones, a 3.5mm aux plug so you can plug in an external microphone and adjustable gain settings so you can control the recording volume. You can record in 16 bit stereo or mono.

Transfer to your PC is as simple as plugging in your iPod, and synching. Overall I have to rate the ease of use AND quality of this device HIGHLY on the scale. Give it to someone you know needs it for a birthday.

The unit retail for $49.99 and can be purchased directly from the GRIFFIN TECHNOLOGY site

 


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